Accessibility Statement

Retrail is committed to making its website accessible in accordance with the German Accessibility Strengthening Act (Barrierefreiheitsstärkungsgesetz – BFSG), the European Directive 2019/882 on the accessibility requirements for products and services, and the European Standard EN 301 549.

This accessibility statement applies to the website: www.retrail.net


Compliance status

This website is currently partially compliant with the Web Content Accessibility Guidelines (WCAG) 2.1 at compliance level AA. Some content is not yet fully accessible. We are actively working on improving the accessibility of our website.


Planned improvements

We are preparing a update, as well as a detailed revision of image descriptions (alt texts), color contrasts, and heading structures.
Full compliance is planned for the third quarter of 2025.


Feedback and contact

If you experience accessibility issues on our website or would like to report a digital barrier, please feel free to contact us:

Email: [email protected]
Subject: Accessibility Feedback


Enforcement procedure

If you do not receive a satisfactory response to your inquiry or feedback, you may contact the competent authority for digital accessibility in your country:

In Germany:
The responsible authority is the Bundesfachstelle Barrierefreiheit.

 

Last updated: June 2025

RETRAIL GmbH

Managing Director Frank Passmann

Im Stilwerk | Grosse Elbstrasse 68 | 22767 Hamburg | Germany

Tel. + 49 (0)40 300 616 22 | Fax + 49 (0)40 300 616 55

Mob. + 49 (0)173 2040567 | [email protected] | www.retrail.net